Thomas with a T

            The moment she raised her voice and yelled at me, I knew the conversation was over… My fellow coworkers and I were all astonished to witness such an unprofessional act performed by our manager who always did her best to maintain her composure in any given situation.             It happened at the bank I used to work at. (I left because of the unfair bullshit and treatment from my manager, and am now currently employed by another bank). It was myself and several coworkers getting ready to close the branch down. As we proceeded with our usual routines, my manager decided to implement a new procedure in our closing duties. When she explained to us what it was, there was confusion amongst all of us as to why she decided to change the normal process which has already been proven to be the most effective. I decided to voice my opinion and question her to figure out why she is altering the procedure to get a better understanding of her perspective. I wasn’t being rude or disr